Technical Support Analyst



This program provides the learner with skills required for a Technical Support Analyst supporting the entire business environment.? This course provides Information Technology (IT) professionals who have experience with Windows XP and Windows Vista who work as Windows 7 Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. This course enables these individuals to support the Windows 7 operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008? networking environment.

Entrance Requirements
Learners are required to have knowledge, comprehension and application of English at Grade 10 or equivalent.
Age exemption and relevant work experience.


Job opportunities

Computer Technician
Tech Support
(Suggestions only)

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